Terms of Use

Effective Date: August 4, 2025

1. Acceptance of Terms

By accessing and using RateReviewGuide's website and services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Services

RateReviewGuide provides an AI-powered mortgage comparison platform that helps users:

  • Compare home loan rates from various lenders
  • Receive personalized mortgage recommendations
  • Connect with licensed mortgage brokers
  • Access mortgage calculators and educational resources
  • Interact with our RateReviewGuide Assistant for mortgage guidance

3. User Responsibilities

3.1 Accurate Information

You agree to provide accurate, current, and complete information when using our services. You are responsible for maintaining the accuracy of your information.

3.2 Lawful Use

You agree to use our services only for lawful purposes and in accordance with these terms. You will not:

  • Provide false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to access our services
  • Interfere with the operation of our platform
  • Violate any applicable laws or regulations

4. RateReviewGuide Assistant and Technology

Our RateReviewGuide Assistant is designed to provide general mortgage guidance and information. Please note:

  • AI responses are for informational purposes only
  • The AI may not always provide accurate or complete information
  • AI guidance does not constitute professional financial advice
  • You should verify all information with qualified professionals
  • We continuously improve our AI but cannot guarantee perfection

5. Third-Party Services

RateReviewGuide connects you with third-party lenders and brokers. We are not responsible for:

  • The terms and conditions of third-party services
  • The accuracy of information provided by third parties
  • The quality of services provided by third parties
  • Any disputes between you and third parties

6. Disclaimers

6.1 General Information

The information on our platform is general in nature and does not consider your personal financial circumstances. It should not be considered as personal financial advice.

6.2 Rate Accuracy

Interest rates and loan terms displayed on our platform are indicative only and subject to change. Final rates and terms are determined by individual lenders.

6.3 Service Availability

We strive to maintain service availability but cannot guarantee uninterrupted access to our platform.

7. Limitation of Liability

To the maximum extent permitted by law, RateReviewGuide shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Decisions made based on information from our platform
  • Actions or omissions of third-party service providers

8. Intellectual Property

All content, trademarks, and intellectual property on our platform are owned by RateReviewGuide or our licensors. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or branding
  • Reverse engineer our software or algorithms
  • Create derivative works based on our platform

9. Termination

We may terminate or suspend your access to our services at any time, with or without cause or notice, particularly if you violate these terms.

10. Governing Law

These terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of Australian courts.

11. Changes to Terms

We may update these Terms of Use from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Information

If you have questions about these Terms of Use, please contact us at:

RateReviewGuide

Email: legal@ratereviewguide.com.au

Address: Suite 10, 1 Main Street, Box Hill, VIC 3128